Returns & Exchanges
At Eminence Speaker, we are committed to providing high-quality audio components and offer a 30-day return window for products in original, uninstalled condition. If you are not satisfied with your purchase, our streamlined process ensures a quick resolution for your audio setup.
Initiate Request
Contact our customer support team or log into your account to request a Return Merchandise Authorization (RMA) number within 30 days of delivery.
Package Your Gear
Securely pack the speakers in their original factory packaging with all protective inserts to prevent damage during transit.
Ship to Factory
Affix the provided shipping label and clearly mark the RMA number on the outside of the box before dropping it off at an authorized carrier.
Inspection and Refund
Once our technicians verify the item is in original working condition, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing